Thank you for visiting my site. If you’re here, you have experienced something unexpected and you’re involved in an unresolved conflict. I am here to help.
My core belief is that every problem has a solution.
I also believe that every person has the solution within them. Sometimes people need a trained mediator to help them find resolution to their conflict. If you are involved in a legal battle that you are convinced has reached an impasse, turn to me; I can help.
Trained, Prepared, Engaged
I have over 200 hours of formal, mediation-specific training. Most recently, I was chosen to attend Harvard Law School’s “Advanced Mediator Training: Mediating Complex Disputes.”
Before our mediation starts, I will vigorously prepare. This includes reviewing the docket and any written materials you send me, and pre-mediation telephone conferences. The more I know about the people and the dispute, the more productive our mediation will be.
I show up for every mediation ready to listen. My goal is to understand the background of the dispute and the people who are involved in solving the problem. If we are not able to reach a settlement on the day of the mediation, I will stay involved until settlement or trial.
Mediation is a confidential, voluntary dispute resolution process. The mediator, who is neutral, guides the parties toward their own solution. The mediator helps everyone define the issues clearly, understand the other’s position, and brainstorm possibilities for resolution.
Where do you hold in-person mediations?
I mediate at the Texas Justice Center, 4900 Fournace Place, Suite 200 in Bellaire, Texas 77401. I am happy to travel to an agreed upon location to host the mediation. Interested in online mediation? Let’s talk about it.
What is online mediation?
Online mediation allows the participants to mediate from any location where they have access to the internet and a computer, tablet, or smart phone. The online videoconferencing platform allows for the parties to be in private rooms with their attorneys, attend joint sessions as well as private sessions, and allows the parties to share their screens and collaborate on documents. For more information, see my blog post on online mediation.
What types of cases do you mediate?
I mediate non-family, civil matters. These matters are typically pending in state or federal court, although I also mediate pre-litigation disputes.
When do you mediate?
I offer full and half-day mediations; typically, these are scheduled Monday through Friday. A morning mediation begins at 9 a.m. and ends at 1 p.m.; the afternoon session begins at 1 p.m. and ends at 5 p.m. If you require a weekend or evening session, please contact me at 713.435.9258 or by email at [email protected]
Do you provide meals?
Mediation should be as comfortable as possible. I provide snacks and drinks for all in-person mediations and lunch for full-day in-person mediations.
How much do you charge?
The cost of mediation depends on the complexity of the issues and the amount in controversy. My rate includes pre-mediation preparation and meeting, and it also includes follow-up if the parties do not settle the day of our mediation. Please contact me to discuss the cost of mediation.
Given your efforts during and after mediation, I wanted you to know that the parties have reached an agreement and the matter is settled. Thanks again for your hard work and persistence.
Heather McFarlane has mediated several cases for my firm and its clients. Her experience as an advocate on both sides of the bar allowed her to understand my cases and work both sides to a successful resolution. The cases I brought to Heather were tough ones that frankly I did not believe would ever settle; she settled each of them. She truly listens to the parties and allows them to be the center of the process. She brought fresh energy and at times fire with her to each mediation. She was never passive. She brainstormed with the parties and lawyers and found creative solutions. I will continue to use Heather as a mediator and recommend that others use her, too.
WOW! Your mediation skills are amazing! I truly believe no other mediator could have achieved resolution in this case. I've had the case for nearly a year and had NO IDEA of the emotional aspects involved for the plaintiff. Yet, you zeroed in on that right away. AMAZING! Thank you for your extraordinary work on this case; you are changing the world, one mediation at a time.
I want you to know that my client did end up accepting [the defendant’s] offer, so if you’re keeping score, you can go ahead and put this case under your “win” column. More importantly, I wanted to say thank you. It was very clear to me that you were pushing both sides very hard, and I appreciate how much you worked for us. This was the first time anyone in my office has used your services and I want you to know you did an excellent job, and I have added you to my firm’s preferred mediator list. I look forward to working with you again in the future.