Transforming Conflict
into Resolution.™
Thank you for visiting my site. If you’re here, you have experienced something unexpected and you’re involved in an unresolved conflict. I am here to help.
My core belief is that every problem has a solution.
I also believe that every person has the solution within them. Sometimes people need a trained mediator to help them find resolution to their conflict. If you are involved in a legal battle that you are convinced has reached an impasse, turn to me; I can help.
Trained, Prepared, Engaged
Trained
I have over 200 hours of formal, mediation-specific training. Most recently, I was chosen to attend Harvard Law School’s “Advanced Mediator Training: Mediating Complex Disputes.”
Prepared
Before our mediation starts, I will vigorously prepare. This includes reviewing the docket and any written materials you send me, and pre-mediation telephone conferences. The more I know about the people and the dispute, the more productive our mediation will be.
Engaged
I show up for every mediation ready to listen. My goal is to understand the background of the dispute and the people who are involved in solving the problem. If we are not able to reach a settlement on the day of the mediation, I will stay involved until settlement or trial.
Schedule Online for Your In-Person or Online Mediation
View my calendar to see my real-time availability. Then, once everyone has agreed to a date and time, book your mediation directly online. If you’d rather schedule directly with me, send me an email.
I Welcome Your Questions
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I want you to know that my client did end up accepting [the defendant’s] offer, so if you’re keeping score, you can go ahead and put this case under your “win” column. More importantly, I wanted to say thank you. It was very clear to me that you were pushing both sides very hard, and I appreciate how much you worked for us. This was the first time anyone in my office has used your services and I want you to know you did an excellent job, and I have added you to my firm’s preferred mediator list. I look forward to working with you again in the future.
Martin Thomas
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Given your efforts during and after mediation, I wanted you to know that the parties have reached an agreement and the matter is settled. Thanks again for your hard work and persistence.
Dave Deacons
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WOW! Your mediation skills are amazing! I truly believe no other mediator could have achieved resolution in this case. I've had the case for nearly a year and had NO IDEA of the emotional aspects involved for the plaintiff. Yet, you zeroed in on that right away. AMAZING! Thank you for your extraordinary work on this case; you are changing the world, one mediation at a time.
Joanne Ericksen
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Heather McFarlane has mediated several cases for my firm and its clients. Her experience as an advocate on both sides of the bar allowed her to understand my cases and work both sides to a successful resolution. The cases I brought to Heather were tough ones that frankly I did not believe would ever settle; she settled each of them. She truly listens to the parties and allows them to be the center of the process. She brought fresh energy and at times fire with her to each mediation. She was never passive. She brainstormed with the parties and lawyers and found creative solutions. I will continue to use Heather as a mediator and recommend that others use her, too.
Matthew Probus